Exchange policy

At our brand, we strive to ensure you are fully satisfied with your purchase. However, we offer exchange only under specific conditions.

Eligibility for Exchange

We only accept exchanges in the following cases:

Size issues
Product defects
Mandatory Proof (Important)

To request an exchange, you must provide a proper unboxing video:

The video must be recorded from the start of opening the package
It should clearly show the product and the issue (size or defect)
Requests without a valid video will not be accepted
Exchange Window
Exchanges must be requested within 7 days of delivery
Requests made after 7 days will not be considered
Conditions
The product must be unused and in original condition
All original packaging, tags, and accessories must be intact
Important Notes
We do not offer returns or refunds
Exchanges are subject to verification of the issue shown in the video